Are You Kidding Me!?

So, you know how I said that we were going to get Frontier, and that they were going to mail us the stuff that we need, and that it should be here tomorrow? Well, today we got a phone call from Frontier saying that they had cancelled our order because it turns out that we can't get their service at our house after all.....oops. What is the deal with everyone who has anything to do with internet service being a total incompetent asshole?

I'm getting there!